ISO 9001 : 2015 Quality Management System

Cancellation and Refund Policy

Thank you for choosing Gursagar Homoeopathic Hospital for your healthcare needs. We value your satisfaction and want to ensure a transparent and fair process for cancellations and refunds.

Interpretation: The terms below are crucial for understanding our policy:

  • Company : Gursagar Homoeopathic Hospital, referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement, is located at #1, Shaheed Udham Singh Colony, Sector-15, Rajpura, 140401.
  • Goods : Refers to the medical services and products offered by Gursagar Homoeopathic Hospital.
  • Orders : A request made by You to purchase Goods or avail services from Us.
  • Service : The website accessible at https://randeepshah.com/
  • Website : Gursagar Homoeopathic Hospital’s website, accessible from https://randeepshah.com/
  • You : The individual accessing or using the Service, or the company, or other legal entity on behalf of which such an individual is accessing or using the Service.

Your Service Cancellation Rights: You have the right to cancel your service request within 7 days without providing any specific reason.

  • The cancellation deadline is 7 days from the date on which You placed the service request.
  • To cancel, inform Us of your decision through:
  • Visiting this page on our website: https://randeepshah.com/contact-us

We will process your reimbursement no later than 14 days from the day. we receive your cancellation notice. The refund will be issued using the same payment method as your original order, with no additional fees.

Conditions for Service Returns: To be eligible for service cancellation and refund:

  • The service request must have been made within the last 7 days.
  • The services must not have been rendered.

Service Exclusions: Certain services are non-refundable, including those:

  • Performed based on your specifications or clearly personalized.
  • Inherently unsuitable for return due to their nature.
  • Damaged due to health protection or hygiene reasons and unsealed after delivery.
  • Inseparably mixed with other items after delivery.

We reserve the right to decline returns that do not meet the specified conditions at our sole discretion.

Returning Services: You are responsible for the cost and risk associated with returning the services to Us. Please send the cancellation product to the following address:
#1, Shaheed Udham Singh Colony, Sector-15, Rajpura, 140401

For your protection, we recommend using an insured and trackable mail service, as We cannot be held responsible for services damaged or lost during return shipment. A refund will be issued upon the actual receipt of the cancellation notice and proof of return delivery.

Contact Us: If you have any questions about our Cancellation and Refund Policy, please reach out to us through:

Visiting this page on our website: https://randeepshah.com/contact-us

We appreciate your trust in Gursagar Homoeopathic Hospital, and we are committed to providing you with excellent service.

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